If your landlord didn't protect your deposit correctly, you could be owed compensation
In England & Wales, 1 in 5 landlords didn’t protect the deposit correctly, with an estimated £1.2 billion pounds worth of deposits said to be affected! If your deposit was not protected, you could be make a tenancy deposit compensation claim.
The tenancy deposit must be protected within 30 days of the date on which the deposit was paid by the tenant.
This law is in place to prevent landlords from using the tenancy deposit as their own income and to ensure the return of your tenancy deposit is handled correctly when your tenancy comes to an end.
If your landlord didn’t protect your deposit correctly, they may have broken the law and you could be entitled to make a tenancy deposit compensation claim. This claim can be worth 1 to 3 times the amount of the tenancy deposit paid.
The final amount of a tenancy deposit claim is calculated per breach of the law. Possible breaches include;
If you’re short on time or have any questions you’d like to ask us, WhatsApp is perfect, free and efficient, plus, you’ll be speaking to real people, not chat bots!
Why Choose Tenant Angels To Handle Your Tenancy Deposit Claim
Tenant Angels was set up to give tenants a voice, to ensure every single tenant, all over England & Wales were aware of their legal rights and should we find that landlords or their agents have not followed legal guidance, we will take action on behalf of tenants.
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We Are Tenants
We have been in your shoes and even to this day, we rent just like you. After a bad experience many years ago, we founded Tenant Angels to ensure every tenant had a voice and a guardian angel looking out for your rights!
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We may not be able to help absolutely everyone, as each set of circumstances can be a little different, but we'll always be 100% genuine and upfront with you and like all angels, we'll look out for you the best we can, all FREE of charge & no obligation.
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If any of the below apply to you, you may have a claim
Deposit Not Protected
If you know for certain your landlord didn’t protect your deposit, it is very likely you have a claim. All you need is your tenancy agreement to get started.
All 3 deposit protection schemes have a free dispute resolution service when it comes to getting your deposit back. If your deposit was unfairly deducted, it might be due to the lack of deposit protection in place.
Landlord Not Returning Deposit
If your landlord is not returning your deposit, it may be because the deposit was not placed in an approved protection scheme.
Stayed Longer Than Your Initial Agreement
Tenancy deposits must remain protected by one of the 3 approved schemes for the whole duration of your tenancy, so if you stayed in the property beyond your initial agreement, we can check to see if the protection scheme was also extended.
No Deposit Information Was Given
If you did not receive a letter or email from one of the 3 approved deposit protection schemes, it is very possible that your tenancy deposit was not protected correctly.
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