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Are You Owed Compensation From Your Landlord For Failing To Protect Your Deposit?
Our service is fast, free and you could be owed thousands. You’ve got nothing to lose but potentially a lot to gain!
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Multi-Breach Claims
Maximising Compensation
We'll Assign The Best Solicitor For Your Claim
We've Helped Tenants With Over 1,320 Claims In The Last 12 Months And Our Service Is 5 Star Rated!
Tenant Angels Is The UK's Only Tenancy Deposit Claim Specialists
Compensation pay outs for tenants can be huge, all the way up to 9x the value of your deposit depending on the specifics of your case and the number of breaches your landlord has committed. One of our clients recently received nearly £12,000 from their claim!
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis.
All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
It’s so important to understand that your conversation with us and our legal team is 100% confidential. Your landlord or letting agent will not be able to find out that your exploring a tenancy deposit claim, right up until the point notice is served to them.
Our job is to make yours easier. The whole process is very hands-off for the tenant, in fact, you won’t be required to speak to your landlord or letting agent at all, from start to finish!
All of the solicitors we work with are carefully chosen to ensure we cover all bases when it comes to Tenancy Deposit Claims. This allows us to place you with the most suitable solicitor to handle your case successfully.
On average, we can have your claim ready to go and with a solicitor within 24 hours of you contacting us.
Of course, if you would prefer to move at a slower pace or place your claim on hold whilst you’re still in the property, that is absolutely fine. You’ll never feel rushed or obliged to do anything.
If you read a few of our reviews, they will all mention how easy it is to communicate with us, whether than be questions you have or images/documents you want to send us.
We’ll talk to you in the method you prefer, whether that be by phone, email, sms or as many clients prefer, by WhatsApp.
We've investigated over £1.6m Worth of Deposits That Haven't Been Protected In The Last 12 Months
Work Out How Much Your Tenancy Deposit Claim Could Be Worth
The final amount of a tenancy deposit claim is calculated per breach of the law. Possible breaches include;
- Failing to protect the deposit within 30 days.
- Failure to protect the deposit during the entire tenancy, for example, if you renew your tenancy agreement.
- Failure to notify and inform the tenant with information regarding to which scheme the deposit is placed.
** A new tenancy comes into force after your fixed term expires, if you remain in the property.
For example; if you sign a 6-month AST and you remain in the property beyond 6 months but don’t sign another tenancy, this would be two agreements – fixed, then periodic.
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Frequently Asked Questions
Every case and the outcome will vary. Whilst there are several factors to consider, tenancy deposit claims range between 1x and 9x your deposit value. If you paid a £1,000 deposit, you may receive £2,000 or £10,000. During your free claim review, we’ll be able to give you an indication of what your claim might be worth.
Nope. Nothing. Zilch! As a company, the service we offer is entirely free of charge. We review your case, double check your deposit protection to ensure you have a valid claim and we prepare everything for you free of charge. Legal representation is then supplied to you on a no win, no fee basis. This ensures everyone has access to legal assistance, without worrying about huge bills.
When the claim is won and settled, the solicitor will take a modest success fee and all of their legal costs will be recovered directly from the landlord.
Tenancy Deposit Claims are restricted by the Limitation Act 1980. This means you have 6 years from the date the breach occurred to make a claim. This could be the date that your last tenancy agreement was signed or the date your fixed term ended and became a periodic (rolling) monthly agreement.
Whilst having a copy of your tenancy agreement might help, it is not essential.
In many cases, we can gather enough evidence you may have to prove a claim. If you’ve lost your tenancy agreement, please don’t worry and contact us instead.
Absolutely. Due to the Limitation Act 1980, you have 6 years from the date the breach occurred to make a claim. This could be the date that your last tenancy agreement was signed or the date your fixed term ended and became a periodic (rolling) monthly agreement.
This is totally your choice. Some clients do decide to bring a claim whilst living in the property, usually when they are already planning on moving out or when the relationship with the landlord has broken down.
You are under no obligation to start a claim whilst still living in the property. Many of our clients complete all of the necessary steps and then place the claim on hold until they move out or close to moving out.
Our friendly UK based team will happily discuss your options with you to find the best and most appropriate solution.
Even if your full deposit has been returned to you, if it was not correctly protected, you would still have a valid claim for compensation. The law is very simple to follow and landlords must be fined to prevent them doing the same to other tenants, particularly those who do not receive their deposit back through no fault of their own.
No, your landlord or letting agent will have NO way of knowing that we have discussed a potential tenancy deposit claim. All of our communication with you is 100% confidential. Your landlord will not be made aware that you intend to claim against them. The first time they will be notified is after you sign paperwork from our solicitor instructing them to begin your claim.
It is important that you seek advice right away, especially if you are not certain your deposit has been protected. Each of the 3 schemes offer a 90-day window to dispute any deductions, and sadly we see lots of cases when unscrupulous landlords will drag things out, making excuses and continued delays to try and make you miss this deadline.
Your landlord or letting agent must secure your deposit in 1 of the 3 government-backed schemes within 30 days of receiving it from you. In addition to this, they must also inform you which scheme they have used and provide you with details regarding the scheme, also known as prescribed information.
If you have unpaid rent arrears, we will need to speak to you before we can establish whether you can make a claim. Cases like this can be complex, so please do contact us to find out more. There will be no judgement, just honest & friendly help.
Section 21 notices cannot be issued to tenants if the landlord failed to protect the deposit correctly. Therefore any eviction would be unlawful. The deposit would need to be returned in full to you and a new Section 21 notice would have to be served.
This is a common misunderstanding. The 10 working day timeframe refers to how long a landlord has to return your deposit to you AFTER any deductions have been agreed.
In terms of how long they have to raise any issues. this information is not clearly laid out.
The schemes allow up to 90 days to raise a dispute with them, so its important to get advice right away to avoid missing any deadlines.