Tenant Angels

Landlord Not Returning Your Deposit?

Unfair Deposit Deductions?

Wondering How To Get Your Deposit Back?

Get Your Tenancy Deposit Back PLUS Compensation

If your landlord is withholding your deposit, ignoring your requests to return your deposit or is making unfair deposit deductions, it can often be a sign that the landlord or letting agency has not protected your deposit in a government-approved tenancy deposit scheme.

If this is the case, not only can we help you get your deposit back, we’ll work to get you compensation on top for the landlords failure to follow the Housing Act 2004.

Complete the form below and a member of our UK based team will contact you so we can establish whether you have a tenancy deposit claim, what your claim might be worth and provide you with information on next steps. Our service is entirely free of charge, 100% confidential and you’re under no obligation to proceed once we have reviewed your case.

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We're a friendly UK based team and you'll always be speaking with a real person. No AI and no Bots!

What is a Tenancy Deposit Claim?

When you pay your tenancy deposit to your landlord or letting agent, they can’t simply keep it in their bank or savings account, they must follow a strict set of rules, which are bound by law of the Housing Act 2004
When a landlord or letting agency breaks these laws, you can claim your deposit back PLUS from 1 to 3 times the value on top! Hold your landlord accountable!
There are 3 deposit schemes in England & Wales and one of them must be used to protect your deposit. They are; DPS (Deposit Protection Service), MyDeposits or the TDS (Tenancy Deposit Scheme).
Tenancy Deposit Claims

Tenancy Deposit Claims Have Featured In

Money Saving Expert
Sky News
BBC News
ITV News
The Mirror
Dail Mail

How Can A Landlord Break The Law?

30 Day Time Limit

The landlord or letting agent has exactly 30 days to enter your tenancy deposit into one of the 3 schemes. The 30 day time limit starts from the date you pay your deposit, not the date you move in!

Proof Of Deposit Protection

If your deposit is protected, you must be given proof and information as to what scheme the money is placed into. This is to enable you to fairly redeem your deposit at the end of the tenancy.

Entire Tenancy Duration

Your deposit must be protected for the entire duration of your tenancy. If your tenancy deposit is removed from one of the schemes whilst you’re still living in the property, you should have a claim.

You Can Claim After You've Moved Out

As a general rule of thumb, you can claim up to six years from the date you moved out. There are other factors that can affect this, but your claim can be placed on a previous rental property from the last few years! 

If you’d like to see if you have a claim at your current address, we can run all of the free checks for you and place the information on hold until you’ve moved out. You’re in control at all times and under no obligation to proceed.

landlord Deposit Dispute

If your landlord or letting agent has broken the law and failed to protect your tenancy deposit correctly, your claim could be worth the value of your deposit, plus up to 3 times the amount on top. It’s certainly worth checking where your deposit was stored and whether you’re due compensation!

Get Your Deposit Back

How To Start Your Tenancy Deposit Claim

Starting a deposit protection claim is simple and always free of charge…

Step 1

Use our free online tenancy deposit protection claim checker to find out if you qualify.

Step 2

We’ll contact you to confirm our findings, and we’ll check your tenancy agreement to ensure your claim is valid.

Step 3

If you wish to proceed, all of the necessary information will be given to you and our team of solicitors will take it from here.

Step 4

Confirmation of your claim will be sent to you and your landlord will be notified.

Use Our Free Online Deposit Claim Checker

We've Helped Hundreds of Tenants All Over England & Wales With Tenancy Deposit Claims

Super helpful business, emailed in the evening on a Sunday and got a call/message the next morning with information to support me through a potential dispute. Polite and empathetic, highly recommend
Kate Hannafin
Trust Pilot
Things moved very fast, 100 times faster than JusticeForTenant. Friendly and ready to help with everything you need
Lucian Antemia
Trust Pilot
Great service and communication, always get back to me within a few minutes.Very professional and trustworthy. I am impressed.
Marlena Pawlik
Trust Pilot
A brilliant company all questions answered very quickly. Would recommend to anyone in need of advice. Thank you for helping us when we didn't know what to do.
Caroline Elliot
Trust Pilot
That was absolutely fabulous service, they was fast with the answers!! Wow i am so impressed really give me a hope!! Hardly recommended!! The best of best
Diane Buitkute
Trust Pilot
Tenant angels are really angels and they are life savers. I will recommend them over and over again.keep up the good work.
Seye Fluorish
Trust Pilot

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