Rent Repayment Orders

Claim Back Up To 12 Months Rent!

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Claim Back Up to 12 Months’ Rent From Your Landlord

If your landlord broke the law and does not have a licence to rent the property, you may be entitled to claim a Rent Repayment Order (RRO) – worth up to 12 months of rent.

Tenant Angels can help you check if you qualify and guide you through the process. It’s fast, confidential, and completely free to you.

What Is a Rent Repayment Order?

A Rent Repayment Order is a legal way for tenants or former tenants to reclaim rent if their landlord has committed certain housing offences.

The most common offence is the landlord’s failure to obtain a licence from the council, which is a clear breach of the Housing Act 2004.
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Who Can Make a Claim?

You can apply for a Rent Repayment Order if:
  • You are a private tenant or former tenant;
  • The property was rented within the last 12 months;
  • The landlord committed a specific housing offence during your tenancy, such as failing to obtain a licence.
You don’t need legal representation to make a claim, but it helps. We work with experienced housing law specialists who can help you claim without the stress – on a no-win, no-fee basis, which means you pay nothing at all.
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Common Reasons You Can Claim

You may be eligible for a Rent Repayment Order if your landlord did any of the following:
  • Rented out a property without the correct licence (e.g. HMO or selective licence required by the council)
  • Illegally evicted you or attempted to force you out
  • Harassed you or made the property unsafe
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Rent Repayment Orders Have Featured In

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Rent Repayment Orders exist because it is not fair that tenants have to suffer at the hands of rogue landlords who regularly break the law. Without consequence and enforcement, these landlords carry on and put tenants at risk every day.
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RENT REPAYMENT ORDERS

Find out if your landlord broke the law and whether you could be owed up to 12 months rent refunded!

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The 3 Main Types of Property Licence
(And Why They Matter)

If your landlord was legally required to hold a property licence and didn’t, you may be entitled to reclaim up to 12 months’ rent through a Rent Repayment Order.

Here are the three main types of rental property licence: (click to expand)

This is needed when:

  • The property is rented to 5 or more people;
  • From 2 or more separate households;
  • And they share facilities (like a kitchen or bathroom).

Example: A 5-bed house rented to working professionals who don’t know each other.

Some councils require smaller HMOs to be licensed too – even if there are fewer than 5 people.

This is known as additional licensing, and it varies by local authority.

Example: A flat with 3 unrelated tenants sharing a kitchen in an area where additional licensing is in place.

This applies to all rented properties in certain areas, regardless of how many tenants live there.
Councils introduce selective licensing to improve housing conditions in specific neighbourhoods.

Example: A 2-bedroom house rented to a single family in a selective licensing area like parts of Croydon, Liverpool, or Nottingham.

If your landlord failed to get the right licence, they’ve likely broken the law, and that means you may be eligible for a Rent Repayment Order.

Don’t worry if you’re not sure which licence applies – we can check for you.

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Frequently Asked Questions

Most frequent questions and answers. Click to expand answers.

A Rent Repayment Order is a legal ruling made by a housing tribunal that forces your landlord to pay back up to 12 months’ rent if they’ve broken certain housing laws. You can apply whether you’re still living there or have already moved out.

You can apply if:

  • You’re a private tenant or former tenant;
  • The offence happened within the last 12 months;
  • Your landlord committed a qualifying offence (like renting out an unlicensed property).

You don’t need a solicitor, but expert help can boost your chances of success.

The most common offences include:

  • Renting a property without the right HMO or selective licence
  • Illegal eviction or being locked out without proper notice
  • Harassment or threats from your landlord
  • Ignoring council improvement or safety notices
  • Breaching banning orders or overcrowding rules

If you’re unsure, we can check for you.

You can claim up to 12 months’ rent, even if you paid via Housing Benefit or Universal Credit.
Tribunals often award 50% to 100% of the total rent, depending on the case details and landlord behaviour.

Not usually. RRO claims are handled by the First-tier Tribunal (Property Chamber), which is much less formal than a court. You may not need to attend in person, especially if you have someone helping you with your case.

Yes, they will be notified as part of the tribunal process. However, you have legal protection and your landlord cannot retaliate if the tenancy has ended. If you’re still living at the property, we’ll discuss safe options.

Yes – as long as the offence happened within the past 12 months, you can still claim, even if you’ve left the property.

It varies, but most claims are resolved within 3 to 6 months. We’ll keep you updated every step of the way.

Our expert panel of solicitors will manage the entire process for you, making it stress-free and simple. Once we have all of the correct information, you’ll be kept up to date until the day you get paid!

We offer a free initial check, and if your case qualifies, we work with housing specialists who can assist on a no-win, no-fee basis. That means you only pay if your claim is successful.

Just fill out the short form above. We’ll review your answers and get in touch to explain your options – no pressure, no obligations.