When a landlord or letting agent fails to reference a deposit on the tenancy agreement, it’s often a sign that the deposit may not be protected, which was very true in this case in Wolverhampton.
Our client, rented a property in Wolverhampton from July 2022 through to November 2023. They paid a deposit of £750.00 on an initial term of 12-months which then became a periodic tenancy (rolling). There were no arrears at the property and the house was occupied peacefully throughout.
Like many, many other cases before it, this all started with unfair tenancy deposit deductions. Our client reached out to us with the aim of understanding their rights and ultimately, the return of their £750.00 deposit.
On occasion, if a tenancy deposit and the amount due isn’t specifically listed in the tenancy agreement, it can be difficult to recoup. Fortunately, our client had bank statements and some communication between them and the landlord that not only referenced the deposit requirement prior to moving in, but statements also proved the amount paid and when.
Checks of the 3 government-approved deposit protection schemes revealed that the deposit had not been protected which meant that our client had a case and the landlord didn’t have a leg to stand on.
Tenant Angels and our partner solicitor was able to secure an out of court settlement of £2,250, plus the full return of our client’s deposit of £750.00, totalling a claim of £3,000*.
The client commented;
“Tenant Angels were fair and they treated me with respect and professionalism. There is no way I could have taken this claim on myself and I am delighted to not only get my deposit back, but compensation on top!”
*All claims are handled on a no-win, no-fee basis
Would you like to find out whether your tenancy deposit was protected correctly?
We specialise in helping tenants make successful compensation claims when your landlord or letting agent has failed to protect your deposit correctly.
The law is very black and white when it comes to deposit protection and states that your deposit must be protected in one of the three government-backed schemes within 30 days of you paying it and it should remain protected until the day you move out.
Claims can be worth up to 3x your deposit, plus the full return of your deposit on top. For example, if you paid a £1,000 deposit, you may be able to claim £3,000 + your £1,000 deposit back.
Use our FREE online eligibility checker to see if you could be owed compensation.
Disclaimer: The information provided on this website does not, and is not intended to, constitute legal advice or a client-solicitor relationship. All information, content, and materials available on this website are for general information purposes only and should not be used as the basis for taking any specific course of legal action.
